Privacy Notice

1. Who is responsible for your information

Fieldmark is operated by Leak Detector LTD, 30 Lower Carrogs Road, Newry, BT34 2NQ. For privacy matters you can contact the company using the details published on the Legal & Contact page: [email protected] and +447730602375.

Leak Detector LTD acts as the controller for personal information submitted directly through this site. Where you follow the external product link and complete a purchase on another website, the operator of that website will process information under its own privacy notice and will act in accordance with its own responsibilities.

2. Information we may collect

When you submit an order request, the form asks for your full name, email address, phone number and selected quantity. We also receive the content of any message you send to us and the details needed to respond to a request or deal with a question about the featured product.

Technical information may also be generated when you use the site, such as basic server logs, browser and device information, the pages requested, timestamps and security-related records. Cookie and similar-technology choices are handled as described in the Cookie Policy.

3. Why we use personal information

We use information to receive and respond to order requests, answer product enquiries, provide requested information, keep appropriate records of communications and protect the site and our systems from misuse. We also use information where necessary to comply with legal or regulatory obligations that apply to our activities.

The principal lawful bases are steps taken at your request before entering into a contract, performance of a contract where one is formed, compliance with legal obligations, and legitimate interests in operating, securing and improving our service. Where consent is required for a particular optional technology or communication, we rely on consent and you may withdraw that consent for future use.

4. Order requests and external product links

The form on Fieldmark is an order request rather than a card-payment checkout. It allows us to receive your contact details and the quantity you are interested in so that the next purchasing step can be arranged or clarified. No payment-card fields are presented in that form.

The page also contains an external link to the referenced product offer. If you choose that route, your interaction with the external retailer is separate from your interaction with Fieldmark. Information you provide to that retailer is governed by the retailer's own privacy and checkout terms.

5. How long information is kept

We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected, including responding to your request, maintaining necessary order or correspondence records, resolving disputes, and meeting legal, tax or accounting requirements where they apply.

Retention periods vary according to the type of record and the reason it is held. Records that are no longer required are deleted or anonymised where appropriate. Security logs may be retained for a limited period to investigate abuse or technical incidents.

6. Sharing personal information

Personal information may be shared with service providers that support hosting, communications, security, administration or order handling where their involvement is necessary. We may also disclose information where required by law, a court, a competent regulator or another lawful authority.

We do not treat an external product page as part of Fieldmark. When you choose to visit it, the external provider receives information directly from your browser and, if you submit details there, processes those details under its own arrangements.

7. International transfers

If a service provider processes personal information outside the United Kingdom, we take steps intended to ensure that the transfer is made using a lawful transfer mechanism and appropriate safeguards where required. The exact safeguards depend on the provider, destination and nature of the processing.

8. Your UK data-protection rights

Depending on the circumstances, you may have rights to ask for access to your personal information, correction of inaccurate information, erasure, restriction of processing, objection to certain processing, and portability of information you provided in a structured format. Where processing is based on consent, you may withdraw that consent for future processing.

These rights are not absolute and can depend on the legal basis and context. We may need to verify your identity before acting on a request. You also have the right to raise a concern with the UK Information Commissioner's Office if you believe your data-protection rights have not been respected.

9. Cookies and similar technologies

Necessary storage may be used to remember choices that are needed for the site to function as expected. Optional analytics or marketing technologies are not intended to be activated without the consent required by UK privacy rules. More detail about categories, purposes and choices appears in the Cookie Policy.

10. Security

We use proportionate organisational and technical measures intended to protect personal information against unauthorised access, accidental loss, alteration or disclosure. No internet transmission can be guaranteed to be completely secure, so users should avoid sending unnecessary sensitive information through general contact or order-request fields.

11. Changes to this notice

We may revise this Privacy Notice when our processing activities, legal obligations or site functions change. The date at the top of the document shows when the current version was last updated. Material changes will be reflected in the published notice before they are relied upon for new processing activities.

12. Contact details

Leak Detector LTD
30 Lower Carrogs Road, Newry, BT34 2NQ
VAT ID: GB 989627344
[email protected]
+447730602375
Director: Amelia Kensington